Practice Team

 

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Practice Management

  • Mr Ronik S Shah (m) - Practice Business Manager - MBA 2004 from Southampton (UK) - Joined the practice February 2005
  • Mrs Lynn Handley (f) - Finance Manager. Joined the practice July 2016
  • Mrs Kuldip Sandhu (f) - Branch Manager - Awarded Bexley Receptionist of the Year 2012  - Joined the practice February 2008
  • Miss Avril Bell (f) - Branch Manager - Joined the practice February 2010
  • Mrs Sivakala Pathmaruban (f) - Branch Manager - Joined the practice September 2011
 

Care Navigators / Receptionists

The Receptionists at Riverside Surgery are better known as Care Navigators who are here to help you in complete confidence, whether over the phone or at the reception desk. All members of staff are bound by rules of confidentiality like the Doctors and Nurses. Care Navigators can occupy many roles and play a crucial part in helping people get the right support, at the right time, to help manage a wide range of needs. Our Care Navigators have been given specialist training to help them direct patients to the right health professional first time. This training allows our team of front line staff to provide you with more information about local health and wellbeing services, both within and outside of primary care, in a safe, effective way. It means that you will find it easier to get an appointment with the correct professional when you need one.

  • Ms Havva Ondal (f) - Joined the practice October 2018
  • Miss Shannone Sullivan-Sansom (f) - Joined the practice April 2019
  • Mrs Debbie Alderton (f) - Joined the practice October 2019
  • Ms Emma Riches (f) -  Joined the practice February 2022
  • Mrs Jasbir Thind (f) - Joined the practice September   2022
  • Mrs Sharon Flack (f) - Joined the practice March 2023
  • Ms Shirika Smith (f) - Joined the Practice March 2023
  • Mrs Gouri Kurani (f) - Joined the practice August 2023
 

Care Co-ordinators

Care Co-ordinators at Riverside Surgery help to co-ordinate care across the health and care system, helping people make the right connections, with the right teams at the right time. Our Care co-ordinators are effective in bringing together multidisciplinary teams to support people’s complex health and care needs. They can be an effective intervention in supporting people to stay well particularly those with long term conditions, multiple long-term conditions, and people living with or at risk of frailty.

  • Ms Lisa Whitehead (f) - Joined the practice November 2017
  • Mrs Amarjit Atwal (f) - Joined the practice June 2022
  • Ms Gillian Mayhew (f) - Joined the practice June 2024
 

Document Management Team

The Document Management Team are responsible for Scanning & Processing all incoming Hospital Correspondence that the practice receives in the post, digitally, dropped-off by patents.

  • Mrs Bakirathy Sedara (f) - Joined the practice December 2007
  • Mrs Asli Horoz (f) - Joined the practice October 2014
  • Mr Pathmaruban Paramanathan (m) - Joined the practice April 2017
  • Mrs Sri Edara (f) - Joined the practice December 2020
 

Business Support Team

The Business Support Officers assist the Business Manager and the Doctors, overlook processing and management of the referral letters, insurance reports, and medical reports.

  • Mrs Debbie O’Brien (f) - Joined the practice August 2006
  • Miss Amy Moore  (f) Joined the practice May 2024
  • Mrs Sally Constantinou (f) - Joined the practice July 2016
  • Mrs Daljit Khela  (f) - Joined the practice August 2019
 

Prescriptions Management Team

The Prescription Management Team are responsible for Processing all incoming Repeat Prescription Requests that the practice receives in the post, digitally (via email or online), dropped-off by patients.

  • Mrs Kay Highsted (f) - Joined the practice October 2001
  • Mrs Nekasha Patel (f) - Joined the practice January 2015
  • Mrs Rajwinder Biriah (f) - Joined the practice November 2023